Provide You With Reliable After-Sales Service.

Any problems encountered after the purchase, whether it is the use and installation of the bearing, the maintenance of the bearing, the overhaul of the bearing, we will actively support your work.

We support the return and exchange of goods.

Provide you with reliable after-sales service.

Any problems encountered after the purchase, whether it is the use and installation of the bearing, the maintenance of the bearing, the overhaul of the bearing, we will actively support your work.

We support the return and exchange of goods.

30 day right of return
If, for any reason, you do not require one of our items, you have 30 days
from the invoice date to simply and quickly exchange or return it.

If you return goods at less than €400 in value we do not charge a re-storage fee – you will be refunded the complete value of the goods straightaway.

If you wish to return more goods at a later date, we will charge you a re-storage fee of 10% of the value of the goods.

Important:
The returned articles must be unopened and in a resaleable condition. Bearings with opened or damaged/soiled packaging cannot be refunded for quality reasons. Please note that all returned goods will be carefully checked for originality, condition and resaleability.

Exception:
Unfortunately we cannot refund articles which have been specially purchased or specially cut to size for you.

Industrial Services

Mounting and dismounting
If machines are to perform well over extended periods, it’s vital to use the correct mounting methods. Correct installation not only means good product quality, but often reduced energy consumption as well. AMUS has several mounting products available, each with their specific technical and economical advantages for different foundations, applications and requirements.

Bearing mounting and dismounting
Mounting is one of the critical stages of the bearing’s life cycle. If the bearing is not mounted properly using the correct method and tools, the bearing’s service lifetime will be reduced. Around 16% of all premature bearing failures are a result of poor fitting or using incorrect mounting techniques. ​​

At some point, the bearing will reach the end of its service life and will have to be replaced. Although the bearing may not be used again, it is extremely important to dismount it correctly so that the service life of the replacement bearing is not compromised. Firstly, the use of proper dismounting methods and tools will help prevent damage to other machine components, such as the shaft and housing, which are often re–used. Secondly, incorrect dismounting techniques can be hazardous to the operator.

Precision alignment
There are many factors to consider for optimal functionality and long service life for bearings, couplings, mechanical seals and other machine elements. A key factor is machinery alignment.

Misalignment is a major contributor to premature breakdown in rotating machines; when machines are not accurately aligned, the result is often shaft misalignment – which can lead to unplanned service stops or premature bearing and seal failure. By ensuring accurate shaft positioning in your machinery, you can also prevent:

Premature shaft and coupling failure
Excessive seal lubricant leakage
Failure of coupling and foundation bolts
Increased vibration and noise
Increased friction that causes higher energy consumption
Our service engineers can determine the causes of misalignment in your machinery and perform an accurate shaft alignment to prevent future malfunctions. When conducting shaft alignment, we provide:

Inspection of machine frames according to ISO IT5
Measurement for potential parallel and angular misalignment
Inspection and elimination of potential soft foot problems
Shimming or chocking of machines with high precision, stainless steel machine shims or chocking solutions
Turning of relevant machine components to correct positions

All our machine alignment services include a final report with measurement documentation.

Balancing
In rotating equipment, unbalance occurs when the geometric centre does not correspond with the centre of mass. Upon rotation, this leads to unbalance forces that quickly increase with RPM. This creates stress and vibration in your equipment, which in turn affects component service life, consumes energy, and can cause problems for attachment points and electrical installations. An unbalanced piece of equipment can quickly result in safety risks, wear, production loss, or quality problems, and should be promptly corrected.

Precision balancing can lower your maintenance costs and optimize machine running time. Our service engineers can provide various types of on-site balancing tasks with the aim to determine and eliminate the cause of unbalance – thereby reducing potential failures, wear, and quality and production losses.

In all our balancing services, we include:

Measurement of vibration levels in accordance with ISO 10816.
Simultaneous measurements to eliminate any bearing damage
Investigation of frame/structure with regard to problems with resonance
Performance of balancing
Report on work conducted and results
If not otherwise agreed beforehand, you will be required to provide mechanics for welding balancing weights.